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Pocket Officer — Privacy Policy

Effective Date: [Update]

This Privacy Policy explains how Pocket Officer ("we", "us") collects, uses, shares, and protects personal information when you use our website and services. By using Pocket Officer, you agree to this Policy.

1) Information We Collect

  • Account and Identity Data: Email address, authentication identifiers (via Firebase), and optional profile details.
  • Subscription and Billing Data: Limited payment information and subscription status from our payment processor (e.g., Stripe). We do not store full card numbers.
  • Usage Data: Interactions with the app, timestamps, feature usage, and request metadata. We may store minimal usage counters to enforce trials and subscriptions.
  • Query Content: Incident descriptions you submit to generate analysis. You should avoid including sensitive personal information unless necessary and authorized.
  • Device/Technical Data: IP address, browser type, device information, and diagnostic logs.
  • Local Storage: We store a short local "Recent" history in your browser per user to speed up workflows; you can clear this at any time.
  • Cookies: Used for essential auth state and session management.

2) How We Use Information

  • Provide and improve the service, including authentication, authorization, and personalization.
  • Operate trials and subscriptions, process payments, and prevent fraud/abuse.
  • Support users, troubleshoot issues, and ensure service security.
  • Comply with legal obligations and enforce our Terms.

3) Sharing and Disclosures

We do not sell personal information. We share data with service providers who process it on our behalf and under contract, such as Firebase (authentication), Stripe (payments), and hosting/cloud providers. We may disclose information if required by law, to protect rights and safety, or in connection with a business transaction.

4) Data Retention

We retain personal information for as long as necessary to provide the service and for legitimate business or legal purposes. Local “Recent” history is stored in your browser and can be cleared at any time.

5) Security

We implement administrative, technical, and physical safeguards appropriate to the nature of the data. No security measures are perfect; you are responsible for maintaining strong, unique passwords and secure access to your devices.

6) International Transfers

Your information may be processed in the United States and other jurisdictions with different data protection laws. Where required, we use appropriate safeguards for cross‑border transfers.

7) Your Rights

  • Access, correction, deletion, or export of your data (subject to authentication and applicable law).
  • Opt out of non‑essential communications.
  • For California residents: request details about data practices and request deletion; we do not sell personal information as defined by CCPA/CPRA.
  • For EEA/UK users (if applicable): where GDPR applies, processing bases include performance of contract, legitimate interests, consent, and legal obligations. You may lodge a complaint with a supervisory authority.

8) Children

Pocket Officer is not directed to children under 16 and is intended for professional use. Do not use the service if you do not meet the minimum age or professional requirements.

9) Changes to this Policy

We may update this Policy; material changes will be posted in‑product or on this page.

10) Contact

Questions or requests: privacy@yourdomain.com