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Pocket Officer — Terms and Conditions

Effective Date: [Update]

Please read these Terms carefully. They include important disclaimers (no legal advice), a limitation of liability, your obligations when using Pocket Officer, subscription and billing terms, and a mandatory arbitration and class-action waiver. By accessing or using the service, you agree to these Terms and our Privacy Policy.

1) Service Description

Pocket Officer is a subscription-based, web-only software service that analyzes incident descriptions and surfaces potentially applicable statutes with references and follow‑up prompts. Pocket Officer is a reference tool and does not provide legal advice or guarantee accuracy or completeness.

2) Eligibility and Accounts

  • You must be at least 18 and authorized to use the service for your agency or organization.
  • You are responsible for safeguarding credentials and for all activity under your account.
  • You must provide accurate information and keep it updated.

3) Subscriptions, Trials, and Billing

  • We may offer a 30‑day free trial. After the trial, the plan auto‑renews monthly until canceled.
  • Billing is handled by a third‑party processor (e.g., Stripe). We don’t store full card numbers.
  • You can cancel anytime in Settings; cancellation stops future renewals but does not refund past charges.
  • Taxes may apply. Pricing and features may change with notice.
  • Chargebacks for valid non‑refundable charges may lead to suspension or termination.

4) Acceptable Use

  • No unlawful, discriminatory, or harassing conduct; comply with all applicable laws and department policies.
  • No reverse engineering, scraping, automated queries at abusive rates, or interference with the service.
  • No uploading of confidential or sensitive data you are not authorized to process.

5) No Legal Advice; Professional Responsibility

Pocket Officer outputs may be incomplete, outdated, or inaccurate and are not a substitute for professional judgment. You are solely responsible for verifying law, facts, and agency policy before taking action.

6) Intellectual Property

We and our licensors own all rights in the service. We grant you a limited, revocable, non‑transferable license to access and use the service for your internal purposes while your subscription is active. Feedback may be used by us without restriction.

7) Third‑Party Services

We use third‑party providers (e.g., Firebase for authentication, Stripe for billing, and cloud hosting). Your use is also subject to their terms and privacy policies. We are not responsible for third‑party services.

8) Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED (INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT). We do not warrant uninterrupted, error‑free, or secure operation or the accuracy of outputs.

9) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR LOST PROFITS, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO US FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

10) Indemnification

You will defend, indemnify, and hold us harmless from and against claims, losses, and expenses (including reasonable attorneys’ fees) arising from your use of the service or violation of these Terms or applicable law.

11) Termination

We may suspend or terminate access for any breach or suspected abuse. You may stop using the service at any time. Sections that by nature should survive (e.g., IP, disclaimers, limits of liability, arbitration) will survive termination.

12) Dispute Resolution; Arbitration; Governing Law

  • These Terms are governed by Florida law, without regard to conflict‑of‑laws principles.
  • Any dispute between you and us will be resolved by binding arbitration on an individual basis (no class actions or jury trials) in Miami‑Dade County, Florida, under the AAA Consumer Arbitration Rules. Either party may bring qualifying claims in small‑claims court in Miami‑Dade County instead.
  • You may opt out of this arbitration agreement within 30 days of first accepting the Terms by emailing us at the contact below with your account email and a clear opt‑out notice.

13) Changes to the Service or Terms

We may modify the service or these Terms. Material changes will be posted or communicated in‑product.

14) General

  • Entire Agreement; Severability; No waiver; Assignment permitted by us; you may not assign without consent.
  • Export control and sanctions laws may apply; you represent compliance with applicable restrictions.
  • Contact: [contact@yourdomain.com]
Important: Pocket Officer is a reference tool only. Always verify statutes and exercise independent professional judgment consistent with your department policies.